Steiner Residences Vienna Reumannplatz is in a traditional Viennese residential house in tenth district close to the beautiful Anton Park. It is also close to Central Train Station, Belvedere palace and down town area with extensive public transportation possibilities to reach them. Just around the corner starts the Favoriten Shopping Mile with hundreds of shops, grocery stores and many restaurants. Close by there is also a public parking for a fee of 10 Euro per day, or 50 Euro per week, underground, tram, bus and Taxi stations.
The Apartments are designed and renovated as vacation apartments in June 2022 with the goal to offer utmost comfort. We have included all what one can need for a short and long-term stays in apartments, including free WIFI, Smart-TV, a well equipped kitchen and utensils, safe, hair dryer, and ironing facility. Welcome Drinks, Linens and Towels are included and the final cleaning fee is also included in the prices. We do not offer any stay over cleaning services.
Property Name: Steiner Residences Vienna Reumannplatz
Street Address: Leibnizgasse 37
City : Vienna - Wien
Postal Code : 1100
Contact Name: Steiner Residences Vienna TEAM
Phone: +4319693424
Email: reservation@strvienna.at
Amenities
- Welcome drink
- 24-hour check-in
- Air conditioning
- CCTV in common areas
- Contactless check-in / check-out
- Express check-in / check-out
- Fire extinguishers
- Heating
- Internet
- Invoices
- Non-smoking rooms
- Safety deposit box
- Smoke alarms
- Smoke-free property
- Soundproof rooms
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 10:00
Property and Cancelation Policies :
Cancellation Policy for Standard Rates: Free cancellation up to 5 days prior to arrival date.
Full Charge for the total reservation sum, if cancelled within 5 days of arrival
Cancellation Policy for Long-term Rates: Free cancellation up to 28 days prior to arrival date.
Full Charge for the total reservation sum, if cancelled within 28 days of arrival
Terms and Conditions
General Terms and Conditions and Consent Data Protection
STEINER RESIDENCES (STR) Vacation Rentals (Apartments) in Vienna
Trademark of companies SI (Super-Immo Immobilientreuhand GmbH), AH (A&H Steiner Immobilienvermietungs GmbH) and KF. (Kleiderfashion Weisz & Steiner GmbH).General Terms and Conditions (GTC)
A usage contract is concluded between the user (guest) and the person providing the vacation apartment (STR). With the booking or with the order to reserve the vacation apartment, the user accepts the following general terms and conditions and the terms of use and cancellation as binding.General
The Steiner Residences Vienna provides fully furnished, functionally equipped apartments of various sizes in a very good location in Vienna. However, no tourist services (breakfast, daily cleaning, transfer, etc.) are offered. STR is not a hotel company and there are no receptions or general lounges in the buildings and outside the apartments used by users. Our apartments are located in several newly renovated Viennese residential buildings in the 1st and 10th districts. The users (guest) undertake to strictly comply with the house rules.
STR always strives to keep the apartments in perfect condition and to make them available to their users. Nevertheless, a defect can occur during your stay, or it can happen that a defect is overlooked despite regular checks. You are welcome to report any complaints or defects to us at any time so that we can rectify the problem as quickly as possible. However, you as a user cannot derive any legal consequences from such defects.The user is responsible for the safekeeping of valuables. We shall not be liable for theft, loss or damage to User's property, or User's injury or illness.The user expressly agrees to this and ensures that STR will be held harmless and harmless.In rare cases, it can happen that the booked apartment is not available due to an error in our IT system or due to unforeseeable unavailability. In this case, we will endeavor to offer you an approximately equal or higher quality apartment at the same price, this apartment can also be in a different location. However, we will not pay any compensation in this case.Reservation process - conclusion of contract
The reservation order by the user and the booking confirmation by STR can be made directly on the website and via online platforms. With the booking confirmation, the guest receives information about the payment methods and the amount of the price and information about the date of the stay in the selected apartment. The reservation contract only becomes legally binding for both parties once a confirmation has been sent by STR. This means that the apartment is only reserved for the interested party after a positive confirmation of the booking by STR! The user declares himself responsible for the contractual obligations of all persons traveling with him.Payment
In most cases, payment is made automatically and electronically via the reservation platform by credit card.Online check-in & check-out, receipt and return of the keys
We inform our guests about the check-in methods and the procedures in the reservation confirmation email. We ask our guests to let us know their estimated time of arrival before arrival.
If we are not on site when you check in, you will receive check-in instructions via email or SMS on the same day. These include the PIN CODE for the main entrance, house entrance and the apartment door or the key safe in which the apartment key is located.
before arrival, in accordance with the statutory obligation in our electronic guest directoryThe guests acknowledge their obligation in accordance with Sections 3 and 4 of the Registration Act to register or deregister within three days. ID and credit card must be presented upon arrival.
A personal handover of the apartment at check-out is not required. Simply follow the handover instructions that will be emailed to you the night before you leave.Termination and early termination of the user contract by the user
The following provisions apply to termination and termination of the contract before the end of the limited period of use:
a) Written terminationTo be effective, the termination must be made in writing to STR. In the event of a dispute, the user must prove that he has declared the cancellation.
b) Withdrawal from the contract / cancellation / changeThe user can withdraw from the contract at any time before the start of the journey by means of a declaration of withdrawal to STR. The declaration must be made in writing by email, fax or letter to STR. Free cancellations are generally possible, see below. Exceptions are agreed in writing by the service provider directly with the user.Cancellation conditions
Cancellation fees in the event of no-show (No SHOW) or withdrawal/change amount to the following, depending on the time of cancellation before the start of use, according to the total rental price in euros:
Up to one week before the agreed arrival date - 0% of the reservationOne week before the agreed arrival date and shorter – 100% of the reservation
amount. STR recommends taking out travel cancellation insurance. Any down payment made remains with STR until the settlement date in accordance with the terms and conditions.
Changes to the originally agreed period of use and the price are only valid if the user and STR agree in writing. The same deadlines apply for such changes as for cancellations; changes can only be made free of charge up to one week before the start of use.
The Apartments (apartments) are also booked via online reservation platforms as intermediaries such as Booking.com, Hotel.com, Expedia, Airbnb and many more. offered. If the rental is made through the agent, the cancellation provisions there apply according to the reservation confirmation and the general terms and conditions.
c) In the event of premature interruption of use by the userIf the user terminates the contract by leaving early, i.e. before the end of the contract - for reasons for which STR is not responsible, STR is entitled to the entire usage fee. The day of early departure then corresponds to the day of cancellation. Early departure does not replace the requirement for written termination by the user. In the event of a dispute, the user must prove that he moved out before the end of the period of use and thereby terminated the user agreement in this way.Upon termination of the usage agreement and within the framework of the usual course of business, STR will immediately endeavor to rent the Apartments apartment again. The user has the right to provide a reasonable substitute who will assume his contractual obligations, unless there are special reasons to the contrary. The user is at liberty to prove to STR that less damage has occurred.
d) Settlement of the usage feeUpon check-in (arrival), payment of 100% of the total reservation amount is required. If payment is not made immediately, STR can give the apartment to someone else. Only in the case of short-term bookings can another amicable agreement be made in writing (letter, email).Period of use, check-in and check-out time
The period of use is specified in the contract. Arrival (check-in) is from 2 p.m., departure by 10 a.m. (check-out) at the latest. Deviations from this are only possible after consultation and written assurance from STR.Services of STR
Liability
The user is solely and fully liable for personal injury caused by him or persons traveling with him, and in all cases for property damage and loss of the objects of use, furnishings and utensils, insofar as they exceed normal use, normal wear and tear with careful handling, the user is solely liable . Parents are responsible for their children.
STR assumes no liability in the event of burglary or theft, fire or water damage to the user's property. STR also assumes no liability for stolen bicycles or scooters parked in inner courtyards or bicycle parking spaces.
Damage in the apartment, to the installations or to the furnishings must be reported to STR immediately - as soon as possible. Concealment or cover-up can result in further consequential damage, which leads to higher claims on the part of STR against the user (e.g. if use after the user's departure is prevented or delayed by the damage). If damage is reported immediately, STR will always try to find an accommodating arrangement.Obligations of the user and house rules
In case of violation, a final cleaning surcharge of at least 60 euros will be charged. If the cleaning effort for the final cleaning exceeds a normal level (e.g. after a party night or excessive soiling, dirty carpets, curtains, spilled drinks, footprints, etc.), additional cleaning costs can be charged to the user afterwards.Warranty
If defects are found when moving into the Apartments, these must be reported to STR immediately. If the stay is significantly impaired as a result of a defect and STR does not remedy the situation within a reasonable period of time, the user is entitled to a price reduction or termination. The contract can also be terminated if use is made considerably more difficult or endangered by force majeure such as natural disasters, fire, etc. In this case, the usage fee paid for the remaining period of use will be refunded. Further claims are excluded.Termination by STR
The contract of use can be terminated by STR without notice if the user or the persons traveling with him behave in a disruptive manner in such a way that the neighbors of the house cannot be expected to remain in the Apartments. Likewise, the further admission of additional persons and not fulfilling the obligations of the user and house rules without a written confirmation from STR is an immediate reason for termination without notice.Parking
Public parking is available on the street (short-term parking zone), or in the parking lots near our houses, as described on the STR website. No liability is assumed for damage, burglary or theft of the vehicles or for parking fines.Video surveillance
For the self-protection of users, employees and authorized visitors, there is video surveillance in some buildings. The purpose is to prevent and clarify vandalism and other behavior relevant to criminal law. The data is protected and only accessible to certain authorized persons and will be deleted after 72 hours at the latest. Internet use
Any use of the Internet that violates applicable laws and regulations, such as the disclosure of confidential data and the unauthorized downloading of copyrighted software or files, is expressly prohibited and inadmissible. Misuse of internet use that is relevant under criminal law can lead to termination or immediate termination of the usage contract/guest contract. The STR assumes no liability whatsoever for any damage caused by the use of the internet in the area of the participants. The user alone is responsible for the content of the pages visited or the effects of using the Internet access. The user is personally liable for any damage caused by the use of the internet and undertakes to indemnify and hold STR and its statutory bodies harmless against any claims and claims by third parties due to improper use of the internet.Travel
contract law STR is not a tour operator. The regulations on the right of the tour operator, including his liability, are therefore not applicable.Content of the online offer
The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which relate to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are excluded in principle, provided that there is no demonstrable intentional or grossly negligent action on the part of the author fault exists. All offers (except online booking) are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer or to temporarily or permanently cease publication without prior notice.General
If individual provisions of the General Conditions of Use and Cancellation are or become void, ineffective, contestable or unenforceable, the remaining provisions shall remain unaffected. The parties will then endeavor to find a permissible provision that comes as close as possible to the intended regulation.performance and place of jurisdiction
The place of performance for all claims arising from the contract of use is the place where the property is located, i.e. Vienna. The exclusive place of jurisdiction is the competent district court in Vienna.
Vienna, October 2022 Declaration of consent data protection
I agree in my own name that the Steiner Residences Vienna (hereinafter "Hotel" or "STR") processes my personal data, in particular
processed for the following purposes:
Furthermore, the transmission of the data to
and their vicarious agents are approved.I want my services related to the use of the hotel to be as effective and time-saving as possible, and that my special customer requests can continue to be taken into account. For the purpose of my optimal support, I wish that
I have been informed that I am entitled to withdraw this consent in whole or in part from the hotel at any time.I am aware that the hotel's data protection policy can be accessed on its web portal at www.steiner-residences.at and I hereby confirm that I have read and understood it and that I agree to it.
Vienna, October 2022